Technology Service Desk
askPGCC is the centralized location for getting information technology help. This includes requesting services and accessing self-help resources.
Visit askPGCC and sign in with your myPGCC username and password. Requests can be submitted at any time and are processed during normal business hours.
Contact Us by Phone
Full service: 301-546-0637 (Monday through Friday, 8:30 a.m. - 4:30 p.m.)
myPGCC passwords: 301-546-0463 (Monday through Friday, 4:30 - 9 p.m.)
Walk-In Availability
Full service: Bladen Hall 110 (Monday through Friday, 8:30 a.m. - 4:30 p.m.)
myPGCC passwords: Bladen Hall 104 (Monday through Thursday, 4:30 - 9:15 p.m.; Saturday, 9 a.m. - 4 p.m.)
Computer Labs
Computer labs are located at the Largo campus, Laurel College Center, and University Town Center. Wi-Fi is available across the Largo campus and at the College's extension sites. (Connecting to the internet requires a wireless-enabled device.)
eLearning
Canvas
For assistance with Canvas, please call 24/7 Canvas support (855-241-7907). Chat and email are also available by selecting the Help button in the lower left navigation bar of Canvas, then scrolling down to the Email, Call, and Chat buttons. See eStudent Resources.
Technology Discounts and Downloads
The College offers a variety of technology discounts and downloadable free software for students, including, but not limited to, Microsoft products, Adobe Creative Cloud, and discounted software and computer purchases. See Technology Discounts and Downloads.
Website Accessibility Tool
Ally is an accessibility tool that allows you to easily convert the content of a web page into an alternative format of your choice. These alternative formats are audio, electronic braille, ePub (e-book format), and BeeLine Reader. Designed to meet your needs, Ally seamlessly enhances the accessibility of all the web pages on the College’s website and its learning management system, Canvas.
How to Get Started
Select the Ally icon on the lower right side of your screen (located just above the chatbot prompt). From there, you can choose your alternative format to convert the web page’s content and select Download to access it.
See Ally for Websites. You can also watch the introductory overview to learn more about its alternative formats.